Customer complaint resolution following the 8D method. This tool does not fill in eight boxes: it refuses to call a case resolved when it is not, and says exactly where it falls short. The verdict is deterministic, with no artificial intelligence.
The 8D, Ishikawa and 5 Whys are in the public domain: this tool may name and implement them without restriction. It replaces neither your quality system nor your customer's requirements. What you type stays in your browser; it is sent only when you export, to build the workbook.
Case
A realistic 8D of the kind you actually receive — and that the tool refuses to treat as closed.